Last updated: 5 February 2026
1. Introduction
Your privacy is important to us. This Privacy Policy explains how PerkMile collects, uses, stores, and protects your personal data when you use the PerkMile mobile application and related services.
2. Company Information
PerkMile is operated by PERKMILE LTD (Company number 16859520), registered at:
124 City Road, London, United Kingdom, EC1V 2NX
This Privacy Policy is governed by the laws of England and Wales.
PERKMILE LTD is the data controller of your personal data.
3. Information We Collect
We may collect the following personal information:
- Full name
- Email address
- Phone number
- Date of birth
- Home address
- User ID and account details
- Driver profile information
- Redemption history and savings data
- Usage analytics and device information
- Uploaded verification documents (such as private hire badges)
With your permission, we also collect precise and approximate location data to provide accurate nearby offers, maps, and distance calculations.
4. Legal Basis for Processing
We process personal data based on:
- Performance of a contract with you
- Compliance with legal obligations
- Legitimate interests (including fraud prevention and platform security)
- Your consent, where required (such as location services and notifications)
5. Verification Documents
PerkMile collects and stores driver verification documents, including private hire badge images, solely for verification and trust purposes.
These documents:
- Are securely stored
- Are never shared with partner businesses
- Are used only to verify driver eligibility
6. How We Use Your Information
We use your personal data to:
- Operate and maintain the PerkMile app
- Create and manage user accounts
- Display relevant offers and savings
- Verify drivers and prevent fraud
- Provide customer support
- Send email and SMS verification codes
- Deliver push notifications
- Analyse usage and savings analytics
- Comply with legal obligations
7. Location Data
With your consent, we collect precise location data while the app is in use to show accurate nearby offers, maps, and distances.
- We do not track location in the background
- Location permissions can be disabled at any time in your device settings
8. Push Notifications
PerkMile may send push notifications related to:
- Account activity
- Offers and savings
- Important service updates
You can disable push notifications at any time through your device settings.
9. Third-Party Authentication
If you sign in using Google or Apple, we may receive limited profile information such as your name and email address.
Passwords and external account credentials are never shared with PerkMile.
10. Third-Party Services
We use trusted third-party service providers, including:
- Hostinger (hosting infrastructure)
- SendGrid (email communications)
- SMS providers (verification codes)
- Google Maps SDK (location and maps)
- Analytics tools for app improvement
All providers process data under strict confidentiality and data protection agreements.
11. Sharing Your Information
We do not sell personal data.
Personal data may be shared only where necessary to:
- Operate the service
- Verify redemptions
- Prevent fraud
- Comply with legal obligations
PerkMile does not track users across other apps or websites and does not use personal data for advertising or cross-app tracking purposes.
12. International Data Transfers
Some service providers may process data outside the United Kingdom or European Economic Area.
Where this occurs, appropriate legal and security safeguards are applied.
13. Data Retention
Personal data is retained only as long as necessary for:
- Service delivery
- Legal compliance
- Fraud prevention
- Dispute resolution
Verification documents may be retained for up to six years after account deletion where legally required.
14. Account Deletion
You can delete your PerkMile account directly within the app.
Upon deletion, your account is closed and personal data is securely removed from active systems.
Certain data may be retained for up to six years where legally required, including for fraud prevention, regulatory compliance, or dispute resolution.
15. Automated Decision Making
We may use automated systems to:
- Detect fraud
- Verify eligibility
- Manage redemption limits
These systems help protect platform integrity.
16. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion
- Restrict or object to processing
Requests can be submitted to: admin@perkmile.com
17. Security and Breach Notification
We apply appropriate technical and organisational security measures.
If a data breach occurs that may affect your personal data, affected users and regulators will be notified where legally required.
18. Children’s Privacy
PerkMile is intended for users aged 18 and over.
We do not knowingly collect personal data from children.
19. App Store & Google Play
This Privacy Policy applies solely to PerkMile.
Apple and Google are not responsible for PerkMile’s data handling practices.
20. Changes to This Policy
We may update this Privacy Policy periodically.
Continued use of PerkMile after updates constitutes acceptance of the revised policy.
21. Contact
For privacy-related enquiries, contact: admin@perkmile.com